Guidelines

GUIDELINES

Whistleblowing Guidelines

Pupuk Kaltim has updated the Guidelines for Reporting Alleged Violations (WBS) in 2023 which were set based on the Directors’ Decree Number 38/DIR/V.23 concerning Guidelines for Reporting Alleged Violations (Whistleblowing System) of PT Pupuk Kalimantan Timur which is an amendment to the Directors’ Decree Number: 56/DIR/XI.17 dated 20 November 2017.

The report mechanism flow for an alleged violation through the Whistleblowing System is shown as follows.

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Whistleblowing Guidelines

The report WBS reporting submission system mechanism can be seen as follow:


    • Pupuk Indonesia Customer Service:
    • 0800 100 8001 (Toll Free)
    • 0811 991 8001 (WhatsApp)
    • konsumen@pupuk-indonesia.com
    • Gedung Graha Phonska, Lt. 4. Jalan Tanah Abang III, No. 116 Jakarta Pusat 10160

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Risk Management Policy