Whistleblowing System


Whistleblowing System

Whistleblowing System is an application provided by Pupuk Kaltim for those who have information and want to report an act of indication of violation that occurred in Pupuk Kaltim.


PT Pupuk Kalimantan Timur continuously strives to maximize the value of the company by applying the principles of Good Corporate Governance (GCG) namely transparency, accountability, accountability, independence and fairness. Utilizing this method, the company is expected to have a strong competitiveness, both nationally and internationally.

The Circular Letter of PT Pupuk Indonesia (Persero) as the Shareholder of PT Pupuk Kalimantan Timur has ratified the Regulation of the Minister of State-Owned Enterprises No. PER-01/MBU/2011 on the implementation of Good Corporate Governance to further strengthen the function of handling this violation as mechanisms required to respond to and manage the Company's risks.

In GCG implementation, whistleblowing is one of the internal control elements at the entity level that should be designed and implemented by the Company's established unit to:

  1. Identify, detect and resolve the possibility of corruption (fraud) and violation of applicable regulations that may harm the Company;
  2. Provide formal channels especially for employees of PT Pupuk Kaltim and third parties i.e. communities, vendors, customers and other stakeholders within the PT Pupuk Kalimantan Timur to address the problem/complaint.

Through the policy of handling and reporting violations is expected PT Pupuk Kalimantan Timur can grow the following important things:

  1. Directors are getting better at performing their duties, functions and responsibilities in their respective fields;
  2. Directors may undertake various concrete actions in order to follow up the supervision of the employees and stakeholders in a comprehensive, coordinated, integrated and synergic manner and respect each other's rights, authority and authority under applicable laws and regulations


Whistleblowing Guidelines

Pupuk Kaltim implemented a WBS in 2013. Pupuk Kaltim renewed the Whistleblowing System Manual in 2017, which is stipulated in Board of Directors Decree No. 56/DIR/XI.17 dated November 20, 2017. The refinement was based on a WBS team evaluation together with the Board Commissioners of Pupuk Kaltim.

The report mechanism flow for an alleged violation through the Whistleblowing System is shown as follows.


Whistleblowing Guidelines

The report mechanism flow of the alleged violation through the Whistleblowing System can be seen as follow


    • Pupuk Indonesia Customer Service:
    • 0800 100 8001 (Toll Free)
    • 0811 991 8001 (WhatsApp)
    • konsumen@pupuk-indonesia.com
    • Gedung Graha Phonska, Lt. 4. Jalan Tanah Abang III, No. 116 Jakarta Pusat 10160

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Risk Management Policy